We give the seller good value for the commission we earn,” says Carrie. “It’s very important at the end of the day that my vendor is so satisfied that he’ll pass the word to anyone who’ll listen about how good we are at Hands Auction. Word of mouth advertising can’t be bought. You have to earn it. And there’s nothing that can compare to it for selling your business.
A third generation of Hands has learned the ways of their mother, father and grandfather. While Carrie’s sons, Jason is Territory Manager for Oyster Bay Wines, Eastern Ontario and Matt is Channel Sales Manager for RIM in Dubai, UAE, both are graduate auctioneers. “Both my sons grew up in the family business,” Carrie comments, “and, as a family, were very much part of the day to day activities. It was certainly a way of life for both boys!”
Nowadays, Jason is on hand at all the auctions with his own talented style of auctioneering. Matt is still involved from afar discussing and evaluating all corporate decisions. Carrie’s brother-in-law Jim Hands, wife Judy and nephew Trevor operate a successful auction business in Perth, Ontario. Truly an auction family!